Page 48 - Grasp English C1+ (Student Book)

3 Society

Writing

A. Discuss with a partner.

1. When was the last time you bought some
new technology?
2. Did you buy it in a shop or online?

B. Follow-up letters are written to maintain
contact with an individual after an initial
connection and generally have a call to
action – something you would like the other
person to do in response. Why do you think
a follow-up letter might be written in these
situations? What might the call
to action be?
1. from a building contractor to a company,
after sending a quote for work to be done
2. from a job applicant to an employer, after sending their CV
3. from a salesperson to a customer who has bought a product
4. from a company to a customer who has sent in a complaint

karimi@mail.com
XS105 - Sales and Registration Follow-up

On behalf of NowTech Industries, I would like to thank you for your recent purchase and registration of our
Dear Ms Karimi,
We hope you are satisfied with the streamlined design and high-speed operating system and that the XS105
XS105 laptop.
laptop is meeting your personal and professional needs. Please remember that you can access our online
store from the Start Menu and purchase a variety of applications and programmes which are sure to make

As a valued customer, we would like to provide you with a special offer as a token of our appreciation.
your user experience even better.
The special offer will allow you to purchase an extended warranty for your laptop with a 20% discount off
the normal price. This offer is not available in shops and is only valid if purchased within three months of
registering your product. It can be purchased through our online store or alternatively by visiting our website:

Should you have any problems with the XS105, please do not hesitate to contact us. Our highly qualified team
www.nowtech.com/xs105-offer
of professionals are on hand to provide you with quality support anytime and we guarantee a rapid response

We look forward to meeting your further technical needs in the future.
to any issue.

Sincerely,
Ismail Hosni
Sales Manager
NewTech Industries

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