Page 56 - Grasp English B1+ (Student Book)
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Psychology Emotional Intelligence
A. Discuss with a partner. For the workplace of tomorrow, employers will be looking
for people who show strong inter- and intrapersonal skills.
1. What type of job would you like to do But what’s the difference, and why are they so important?
in the future?
2. What skills will be important in this type Interpersonal skills are used when dealing with other
of work? people. So, for example, being a good communicator
and working well as part of a team are both important
for a business environment. Similarly, being polite and
considerate to others, and being an active listener are all
positive interpersonal skills.
Intrapersonal skills, on the other hand, are about how you
skills - abilities, talents, strengths are as a person. These skills include things such as how you
considerate - open, thoughtful deal with negative emotions, how you make decisions
active listener - someone who responds, and your ability to reflect on a situation or problem.
both physically and verbally, while Both interpersonal and intrapersonal skills are highly
another person is talking valued by employers, particularly for people who want
reflect - think about, analyse to become managers. For example, managers need
highly valued - very important intrapersonal skills to empathise with the people they
empathise - understand work with, but they also need interpersonal skills in order
to communicate effectively. Overall, they must have
strong personal and people skills in order to be successful.
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