Page 63 - Grasp English C1+ (Workbook)

Fashıon ın Technology 6

6.2
E. You’re going to listen to a conversation between two friends discussing how to spot a counterfeit
smartphone. What tips do you think they give?

F. Work with a partner to create a dialogue. Use the roles and phrases below.

Student A Student B Phrases to complain
• I’m sorry to bother you, but...
You recently bought a A customer comes • I understand it’s not your fault,
smartwatch from a shop in your to complain that a but...
town. The shop sells all sorts smartwatch they bought in • I’m really not happy about/with...
of items: electronics, clothes, your shop is a counterfeit. • I don’t want to make a scene,
stationery, toiletries and more.
Your manager purchased but...
When you arrived home, you the smartwatches online • I hate to make a fuss, but...
found that the smartwatch and a number of them • I demand a refund.
wouldn’t pair up with have been sold. Nobody
your phone. You think the else has come back to the
smartwatch may be a shop to complain. Phrases to respond
counterfeit.
Explain your position to the • I’m terribly sorry to hear that.
Explain the situation to the customer. • I’m afraid there seems to be a
retailer and ask for a refund. misunderstanding.
• Could you tell me a little more?
• I apologise for the
inconvenience.
• Let me discuss the situation with
my manager.

Writing

A. What’s important to you when buying new B. Discuss with a partner.
shoes? Number the factors in order of 1. What adverts can you remember seeing
importance, then discuss your ideas with a recently through your social media pages?
partner.
2. How much attention do you usually pay to
price advertising on social media?
comfort 3. Have you ever bought a product after seeing
quality it advertised online?
what my peers are wearing 4. How effective do you think the following types
what celebrities are wearing of advertisement are:
a) commercial breaks on TV
durability
b) ads in print media, such as magazines
colour
c) video ads on sites such as YouTube
buying ethically d) ads on sidebars of websites

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