Page 55 - Grasp English B2 (Student Book)

Departures 4

D. Work in groups. Read the letter again and find the formal phrases that match
the informal phrases below.

1. Like I told you when we met, …
2. I can’t wait to get your reply!
3. Thanks for seeing me last week.
4. If you’ve got any questions, drop me a line.
5. ...which I’d love to be a part of.
6. I’m really excited about being able to work in a multinational company...

E. Read the task and write your letter (160–190 words). Use the checklist to help you.

You recently took a long-haul flight and want to compliment the airline
for their customer service. You should mention:

• how polite all the flight attendants were.
• a problem you had and how the crew dealt with it.
• why you would recommend this company to other people.

• Open your letter appropriately.
• Give your reason for writing in the first paragraph.

• Divide your letter into paragraphs.
• Close your letter appropriately.

• Use formal language.
• Avoid using contractions in formal writing.
• Proofread your essay for grammar and spelling mistakes.

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